Construction projects typically involve a lot of work and engage a number of teams, right from those that work at the site to the ones that operate from the back end office in administrative roles. There are outsourced partners who provide ancillary services like design and compliance and subcontractor teams that carry out individual project processes.
No wonder, the construction management system is highly complex and disjointed unless there is seamless communication between all the teams contributing to the project.
If we consider the key to successful construction projects, communication surely comes up as the top response. It is all about the way people express their expectations, needs, and challenges and how others understand and act on them. When different people undertake different tasks in different roles for a job, effective communication gets it completed. Therefore, you cannot just undermine the value of communication when it comes to building high-performing teams. Let us explain why it matters all the more in construction projects.
Improves team management
When it comes to succeeding in the role of a construction project manager, being able to communicate with your team gets you one step closer to success. Effective managers are capable of articulating and conveying the vision of the project to everyone involved.
From lending ideas and potential solutions to help eliminate roadblocks that construction teams face, there is much they can do by connecting closely with the teams.
When managers can do so, the team members recognize their leadership potential and get motivated as well. Obviously, people in managerial roles have the responsibility for setting the tone for communication, which can effectively drive quality outcomes for the project as a whole.
Fosters idea sharing and innovation
When people with different skill sets and from diverse backgrounds and experiences come together to work on construction projects, leverage their ideas for enhancing project quality and finding ways to do things better.
When a project manager implements an effective communication strategy between the teams, it becomes possible for people to share ideas and open the means of innovation for the entire team.
Communicating with each other also makes people open to the idea of giving away their knowledge to others and imbibing what others have to share with them.
Builds and maintains relationships
With a large number of people and teams working together, this is a business where relationships take precedence over everything. Unless there is a healthy and collaborative synergy between everyone working on the project, you cannot expect it to be completed within the timelines and quality imperatives.
Stakeholders have to make every based on relationships and trust. Open, honest, and transparent communication becomes the foundation of the right decisions that drive success for the project.
Stronger and more confident teams
For any project manager, building strong teams that work cohesively to deliver the best output and quality is the secret to success. And clear and effective communication plays a significant role in building strong teams that work together as a cohesive force. Such a team is capable of anticipating challenges proactively and coming up with creative solutions, all by being able to communicate closely with each other.
When this system of issue resolution works, they can gain confidence in their abilities. And this becomes a practice for them as they go forward. When they are able to replicate the same level of success time and again, project after project, as a communicative, collaborative and cohesive team.
Creates feedback loops
Another reason why good communication is an integral element of a robust construction management system. It gives and gathers feedback from people on the ground.
While successful leaders go the extra mile to tell people about their performance and improvement potential, they also make an effort to understand their own shortcomings. By gathering real inputs from real people.
This system creates a positive and constructive environment, where everyone gets the opportunity to grow and the project itself has better chances of success.
Delivers effective results
A communicative and transparent team is a successful one and this reflects in their ability to deliver results for the project. The ones that work this way are able to complete projects within the timelines or even ahead of schedule. Further, they almost always do it within budget and have exceptional safety records as well. Better communication translates into fewer mistakes, which results in lesser wastage and also a smaller probability of accidents. On the whole, this has a positive impact on the company’s culture, reputation, and credibility.
Without any doubt, good communication skills serve as an asset to any construction project manager because they make you a true leader who is capable of driving quality outcomes.
The more transparently you are able to discuss issues and challenges with your team, the greater are the chances of resolving them fast and effectively.
Obviously, skill is a driving force but you cannot expect to win the race with skill alone. Rather, an advanced construction management platform can help you take the communication system in the project a notch higher.
Look for one that serves as a unified platform that enables you to schedule meetings, handle individual and team issues, delegate authority to people, and track the project progress in real-time.
A smart software solution that covers you on all these fronts can surely help you be one step ahead.